Why eas loosing people everyday

Why is there a security question before i go on the app wat harm could someone do if they login on the app take ur account,they could possibly quick sell all ur stuff but cmon ea i awnserd my security question right and it taking forever to load and after all the loading still wont let me in i have 3 bars of wifi so thats not the problem and i logged in yesterday why do i neeed a question to get in the next day which i was only gone for 7 hours

reider59 about EA SPORTS™ FIFA 17 Companion, v1.0.0